REFUND POLICY

REFUNDS ARE ONLY AVAILABLE FOR 6 HOURS AFTER ANY PURCHASE. 6 HOURS AFTER THE TRANSACTION ALL SALES ARE FINAL. NO RETURNS, EXCHANGES, OR MODIFICATIONS TO YOUR ORDER CAN BE MADE AFTER THIS TIME.

FOR CUSTOMER SERVICE PLEASE EMAIL YOUR ORDER NUMBER TO SUPPORT@FTPFLAME.COM


YOU WILL RECEIVE ORDER SHIPMENT AND TRACKING ONCE YOUR ORDER SHIPS.

WE ARE NOT RESPONSIBLE FOR ANY LOST, STOLEN OR DAMAGED SHIPMENTS. CUSTOMERS ARE RESPONSIBLE FOR PAYING ADDITIONAL SHIPPING AND HANDLING FEES TO HAVE THE ORDER RE-SHIPPED, IF AVAILABLE. THE BUYER ASSUMES ALL RESPONSIBILITIES OF CLAIMS MADE WITH THE SHIPPING CARRIER. PLEASE CONTACT CUSTOMER SERVICE WITH ANY QUESTIONS REGARDING CARRIER CLAIMS.